Director, Sales Operations in IL, IL

Job Snapshot

  • Employee Type:
    Full time
  • Location:
    IL, IL
  • Job Type:
  • Experience:
    Not Specified

Job Description


AMRI is looking for a savvy problem solver and business leader to get things done
This person will have the demonstrated ability to be an inspirational leader, including building and maintaining strong team culture and morale.
As the Director, Global Sales Operations you will own all topics related to Sales Operations working closing with AMRI Sales Leadership.  This ranges from opportunity forecasting and pipeline management, territory planning and development / management of AMRI’s platform.
This position manages a small team of direct reports and reports to the Senior Director, Global Commercial Strategy & Sales Operations.  The position will also have visibility to the AMRI’s c-suite as well as cross functional business-facing engagement crucial for the next big role

• Directs AMRI’s investments in sales force effectiveness and manages a global function to ensure sales force productivity.
• Establishes processes, workflows, dashboards in (SFDC) to enable efficiency and ease of reporting to further the business.
• Keeps SFDC users trained and educated on business process.
• Works directly with Sales/IT/Commercial Operations to ensure business processes are aligned to support global lead generation activities.
• Develops senior-level KPI reporting and leads development of AMRI’s weekly global pipeline council meeting.
• Responsible for assigning sales force quotas and ensuring that AMRIs financial objectives are optimized and allocated to all sales channels and resources through the quota program.
• In charge of optimal deployment of sales personnel. Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity.
• Ensures sales reports and other intelligence is provided to the sales organization and develops new reporting tools and dashboard critical metrics needed for measurement.
• Ability to frame and tackle very “open ended” topics by driving analytical, strategic and operational project components
• Performs other work-related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
• BA/BS in Business or in a related field; or equivalent combination of experience and education is required. MBA preferred.
• 8+ years of sales operations and business strategy experience in the healthcare / pharmaceutical industry (e.g. managing and building teams, demonstrated success in growing client revenue and customer satisfaction).
• Significant experience managing a business, market, and/or market segment function in the CRO/CDMO, biopharmaceutical, or life science industry is preferred.
• Experience in and analytics for recommendations and decision-making.
• Demonstrated leadership skills in managing and influencing decision-makers and key stakeholders.
• Excellent written and oral communication and presentation skills with a demonstrated ability to interface effectively with all levels of management and functional disciplines.
• Strong interpersonal skills with the ability to manage multiple projects simultaneously.
• Proficiency and experience in industry-specific databases and sources.



Job: Sales
Primary Location: IL, IL
Schedule: Full time
Shift Type:

AMRI is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you'd like to view a copy of the company's affirmative action plan or policy statement, please email If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

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E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration and allows employers to confirm an individual’s employment eligibility to work in the United States. Under the E-Verify rules, effective September 8, 2009, federal agencies subject to the Federal Acquisition Regulation are required to modify, and include in new contracts, a provision that requires federal contractors and subcontractors to use E-Verify. As a federal contractor, AMRI is required to adhere to these requirements. Effective June 2008, AMRI began processing all new hires through E-Verify in all states.

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