Sales Operations Specialist in Albuquerque, NM at AMRI

Date Posted: 3/17/2020

Job Snapshot

Job Description

Description

Sales Operations Specialist

Albany Molecular Research Inc. provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries.


Summary:

The Sales Operations Specialist will work as a critical team member within Business Development and assume primary responsibility for writing AMRI Drug Product (DP) proposals and change orders. Responsibilities include but are not limited to interpreting client requests for proposals (RFP); utilizing work estimates from internal technical parties for use in proposal generation; closely interacting with Sales team members on overall proposal strategy and construction; and facilitating proposals and change orders through various stages of completion in the bid process.

Responsibilities 

•Function independently to assemble written proposals to address client requests in a clear and concise document. Work closely with Sales managers/directors to coordinate and ensure consistency of information submitted to individual clients in terms of pricing/verbiage used for similar projects, etc. Utilize company established tools and guidelines to generate pricing/verbiage for client proposals

•Use judgment in determining whether proposal meets profitability criteria. Seek approval from finance and other business stakeholders as stated in company guidelines

•Review RFP to ensure an understanding of the request. If necessary, confer with the Sales managers/directors who may interface with the client directly to ensure clarity of the request

•Advise Sales managers/directors on overall proposal strategy and construction and guide them throughout the bid process, including interactions with legal, finance, and technical teams

•Collaborate with internal parties including Sales manager/directors and technical staff to understand and clarify bid estimates to meet client needs and ensure that estimates are received in a timely manner. Work with global internal staff as well as customers worldwide. Review written estimates from internal technical parties to incorporate in proposal generation

•As necessary, guide and assist Sales manager/directors and technical staff in the proper entry of bid process documentation in the CRM

•Submit proposals within client-requested timeframe or (if unstated), within AMRI’s standard timeline for prompt response to customer inquiries

•Manage and prioritize multiple proposals in various stages of completion in the bid process. Proactively seek necessary input from technical staff in order to ensure timely proposal submission to the client

•At times participate on client teleconferences in a professional and knowledgeable manner to understand their requests and to explain proposals

•Review and proofread draft proposals from Sales Operations Specialist colleagues, as requested

•Provide backup assistance as needed in responding to external client inquiries or internal customer requests

•Participate in self development activities and training of others

•Exhibit safety awareness and safe work practices



Qualifications

Education and/or Experience:

• Bachelor's degree from four-year College or university (emphasis in a scientific related field or business). A minimum of 2 years directly applicable experience in the industry, or equivalent combination of education and experience

•Must have excellent writing skills. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents

•Must have excellent verbal communication skills. Ability to work with a wide variety of constituents to include but not limited to customers, sales team, technical staff, finance, legal, and senior executives

•Must have excellent organizational skills. Ability to track multiple bid statuses and proactively seek information from various technical staff to ensure timely proposal submission. Ability to prioritize tasks and maintain composure and productivity under periods of high intensity activity and tight deadlines

•Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

•Must be able to work effectively with diverse cultures represented by global internal staff as well as global customers, mostly by email and phone

•Must be able to perform simple math such as calculating sums and percentages

•Experience with Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint

•CRM experience, specifically Salesforce is preferred but not required 

Other Skills and Abilities 

• Ability to perform independent work related to projects and/or routine activities.

• Ability to be an author for protocols or reports, or other non-routine activities

• Ability to review reports, etc. for accuracy and logic

• Ability to meet deadlines and work under pressure

• Ability to effectively lead or work on a team to accomplish goals


Albany Molecular Research, Inc. is committed to providing equal opportunity to all job seekers including qualified individuals with disabilities. If you have any difficulty using our online application system due to a disability or believe you need a reasonable accommodation to search for a job opening or submit an application, you may use the alternative email address jobs@amriglobal.com to contact us about your interest in employment or you may call us at 518.512.2000. Please note: The above-referred email address and telephone number are dedicated communication lines designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Job: Sales
Primary Location: US-NM-Albuquerque
Other Locations:
Organization: AMRI Albuquerque
Schedule: Full-time
Job Posting: Jan 17, 2020, 5:07:07 PM
Shift Type: Standard 8

AMRI is committed to providing equal opportunity to all job seekers including qualified individuals with disabilities. If you have any difficulty using our online application system due to a disability or believe you need a reasonable accommodation to search for a job opening or submit an application, you may use the alternative email address jobs@amriglobal.com to contact us about your interest in employment or you may call us at 518.512.2000.

Please note: The above referenced email address and telephone number are dedicated communication lines designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.